Tenveo TEVO-VL12U

Tenveo VLoop 4K PTZ Camera User Manual

Model: TEVO-VL12U

Brend: Tenveo

1. Kirish

This manual provides detailed instructions for the setup, operation, and maintenance of your Tenveo VLoop 4K PTZ Camera (Model TEVO-VL12U). Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage. Keep this manual for future reference.

Tenveo VLoop 4K PTZ Camera, front view

1-rasm: Old view of the Tenveo VLoop 4K PTZ Camera.

2. Xavfsizlik ma'lumotlari

Observe the following safety precautions to ensure safe operation and to avoid damage to the device or injury to personnel:

  • Kamerani yomg'ir yoki namlik ta'sirida qoldirmang.
  • Do not open the camera casing. Barcha xizmat ko'rsatishni malakali xodimlarga yuboring.
  • Use only the power adapter provided with the camera.
  • Ensure the camera is installed on a stable surface or mounting bracket.
  • Kamerani uzoq vaqt davomida kuchli yorug'lik manbalariga to'g'ridan-to'g'ri qaratishdan saqlaning.

3. Paket tarkibi

Paketda barcha elementlar mavjudligiga ishonch hosil qiling:

  • Tenveo VL12U PTZ HDMI Camera x1
  • IR masofadan boshqarish pulti x1
  • Devorga o'rnatish x1
  • USB3.0 Cable x1
  • Power Adapter 12V 2A x1
  • Foydalanuvchi uchun qo'llanma x1
Tenveo VLoop 4K PTZ Camera with included accessories: remote control, USB cable, manual, wall mount, power adapter.

Figure 2: Included accessories for the Tenveo VLoop 4K PTZ Camera.

4. Mahsulot tugadiview

The Tenveo VLoop 4K PTZ Camera (TEVO-VL12U) is designed for high-quality video conferencing and live streaming applications. It features a 1/2.8-inch CMOS sensor, delivering 4K (3840x2160) resolution at 30 frames per second. The camera includes a 12X optical zoom lens with a wide 78° field of view, and supports Pan-Tilt-Zoom (PTZ) movements for flexible camera positioning.

Diagram highlighting the camera's features: CMOS Sensor, 12X Optical Zoom, Multi-Interface (USB3.0/HDMI/RJ45/PoE), Wide View Angle, and 4K UHD resolution.

Figure 3: Key features of the Tenveo VLoop 4K PTZ Camera.

Asosiy xususiyatlarga quyidagilar kiradi:

  • 4K UHD video: Captures video at 3840x2160 resolution with a 1/2.8-inch CMOS sensor.
  • 12X Optik Kattalashtirish: Tasvir sifatini yo'qotmasdan aniq kattalashtirishni ta'minlaydi.
  • Pan-Tilt-Zoom (PTZ): Offers 350° pan and 180° tilt movement for comprehensive coverage.
  • Multi-Interface Output: Supports USB 3.0, HDMI, and RJ45 (PoE) for versatile connectivity.
  • Umumiy muvofiqlik: Works with major video conferencing platforms and operating systems.
Image showing a singer with text indicating Max 4K@30FPS, 8.29MP Quality, 1/2.8 inch Sensor, Auto/Manual Focus, and 4K UHD resolution.

Figure 4: High-resolution imaging capabilities.

5. Sozlash

5.1 Jismoniy o'rnatish

The camera supports various mounting options: desktop, tripod, wall, and ceiling. Choose the appropriate method for your environment.

  • Ish stolida joylashtirish: Place the camera on a stable, flat surface.
  • Tripodni o'rnatish: Attach the camera to a standard tripod using the tripod screw hole at the base.
  • Devorga o'rnatish: Use the provided wall mount bracket and hardware to secure the camera to a wall. Ensure the wall can support the camera's weight.
  • Shiftga o'rnatish: The camera can be inverted and mounted to the ceiling using the provided bracket. Adjust image settings (flip/mirror) via the Web UI or remote control if mounted inverted.
Tenveo VLoop 4K PTZ Camera mounted on a tripod in a church setting, demonstrating 12X optical zoom.

Figure 5: Camera mounted on a tripod.

Four images showing different mounting scenarios for the camera: desktop, ceiling, wall, and tripod.

Figure 6: Various mounting options for the camera.

5.2 Ulanish

The camera offers multiple output interfaces for flexible integration:

  • USB 3.0: Connect the camera directly to a computer using the supplied USB 3.0 cable for video output and control.
  • HDMI: Connect to a display, capture card, or video switcher for high-quality video output.
  • RJ45 (PoE): Connect to a network switch that supports Power over Ethernet (PoE) for power, video streaming (IP), and control via a single Ethernet cable. This port also supports standard LAN connections for IP streaming and control without PoE, requiring a separate power adapter.
  • RS232/RS485: For serial control using a joystick controller or other control systems.
Diagram illustrating three ways to use the camera: USB PTZ Camera connected to PC, Ethernet (PoE) PTZ Camera connected to Network Switch and PC, and HDMI PTZ Camera connected to Blackmagic ATEM HDMI and PC.

Figure 7: Connectivity options for different setups.

5.3 Quvvatni yoqish

After connecting the necessary cables (power, video output), the camera will perform a self-test, indicated by its pan and tilt movements. Once complete, the camera is ready for operation.

6. Foydalanish bo'yicha ko'rsatmalar

6.1 Basic PTZ Control

The camera's pan, tilt, and zoom functions can be controlled using the included IR remote control or via a webasoslangan foydalanuvchi interfeysi (Web UI).

  • Panorama: Rotate the camera horizontally up to 350° (±175°).
  • Nishab: Adjust the camera vertically up to 180° (±90°).
  • Kattalashtirish: Use the 12X optical zoom to magnify or widen the view.

6.2 Masofadan boshqarish pulti bilan ishlash

The IR remote control allows for direct manipulation of camera movements and settings.

  • Yo'nalish tugmalari: Control pan and tilt.
  • Kattalashtirish/kichiklashtirish: Adjust the optical zoom level.
  • Dastlabki sozlamalar: Save up to 10 quick presets (1-10) for instant recall of camera positions. To save a preset, press the 'Preset' button followed by a number (1-10). To recall, press the number button.
  • Menyu tugmasi: Access the on-screen display (OSD) menu for advanced settings like exposure, color, image flip/mirror, and video format.
  • Fokus: Adjust focus manually or enable autofocus.

6.3 Web UI nazorati

Kengaytirilgan boshqaruv va konfiguratsiya uchun kameraning sahifasiga kiring Web UI via a web brauzer:

  1. Connect the camera to your network via the RJ45 port.
  2. Find the camera's IP address. The default IP address is typically 192.168.1.205. This may be displayed briefly on a connected HDMI monitor during startup.
  3. Ochish a web browser and enter the camera's IP address.
  4. Log in using the default username and password (both typically 'admin').
  5. The Web UI provides live view, PTZ controls, and settings for image (brightness, contrast, saturation), exposure, white balance (AWB), and streaming parameters (H.264, H.265, MJPEG).

6.4 Dasturiy ta'minotning mosligi

The Tenveo VLoop 4K PTZ Camera is compatible with a wide range of video conferencing and streaming software, including:

  • Kattalashtirish
  • Skype
  • Microsoft jamoalari
  • OBS studiyasi
  • Vmix
  • YouTube Live
  • Webex
  • Google Meet

It supports Windows (7/8.1/10/11) and Mac OS X (10.7 or higher).

Tenveo VLoop 4K PTZ Camera with arrows indicating pan and tilt ranges, surrounded by logos of compatible software like Webex, Microsoft Teams, Zoom, Skype, YouTube, and operating systems like Apple and Android.

Figure 8: Universal compatibility with various platforms.

7. Xizmat ko'rsatish

To ensure the longevity and optimal performance of your camera:

  • Linzalarni muntazam ravishda yumshoq, quruq, tuksiz mato bilan tozalang. Abraziv materiallar yoki qattiq kimyoviy moddalardan saqlaning.
  • Keep the camera free from dust and debris. Use a soft brush or compressed air for vents.
  • Store the camera in a dry, cool environment when not in use.
  • Kamerani qismlarga ajratishga urinmang.

8. Muammolarni bartaraf qilish; nosozliklarni TUZATISH

If you encounter issues with your Tenveo VLoop 4K PTZ Camera, refer to the following common problems and solutions:

MuammoMumkin sababYechim
Video chiqishi yo'qLoose cable connection; incorrect input selection on display; camera not powered on.Check all cable connections (USB, HDMI, RJ45). Ensure the display is set to the correct input source. Verify the camera is powered on.
Audio yo'qCamera does not have a built-in microphone.Connect an external microphone or audio system. The camera is designed for video capture only.
PTZ control is unresponsive or sporadicRemote control batteries low; IR sensor blocked; network issue for Web UI control; software conflict.Replace remote batteries. Ensure clear line of sight to IR sensor. Check network connection. If using third-party software, ensure it is configured correctly or try the official Web UI. Consider updating firmware.
Settings not saved after power cycleSpecific settings may not persist across power cycles.Reconfigure settings via Web UI or remote after power on. Ensure firmware is up to date, as this may be addressed in updates.
4K resolution not available on IP streamIP streams are limited to 1080p.4K output is primarily available via HDMI and USB 3.0. IP streams support up to 1080p. This is a design specification.

If the problem persists, please contact Tenveo customer support.

9. Texnik shartlar

XususiyatSpetsifikatsiya
BrendTenveo
Model raqamiTEVO-VL12U
Element og'irligi2.97 funt
Mahsulot o'lchamlari6.77 x 6.77 x 7.56 dyuym
RangKumush
Fotosensor texnologiyasiCMOS
Video suratga olish ruxsati4K
Maksimal fokus uzunligi46.8 millimetr
Maksimal diafragma1.6 f
Ulanish texnologiyasiUSB3.0, HDMI, RJ45, PoE

10. Kafolat va qo'llab-quvvatlash

Tenveo offers a 30-day money-back guarantee and lifetime technical support for the VLoop 4K PTZ Camera.

For technical assistance or warranty inquiries, please contact Tenveo customer support via email: tenveo_amazon@tenveo.com.

Additional resources, including a detailed User Guide, may be available for download from the official Tenveo websayt yoki quyidagi havola orqali: Foydalanuvchi qoʻllanmasi (PDF).

Tegishli hujjatlar - TEVO-VL12U

Oldindanview Tenveo 4K PTZ kamerasi foydalanuvchi uchun qo'llanma
Tenveo 4K PTZ kamerasi (TEVO-VL12U modeli) uchun foydalanuvchi qo'llanmasi mahsulot tavsifi, qadoqlash ro'yxati, ishlash xususiyatlari, masofadan boshqarish pulti ishlashi, kamera menyusini sozlash, umumiy operatsiyalar, tarmoq funktsiyalari, nosozliklarni bartaraf etish va texnik xizmat ko'rsatishni o'z ichiga oladi.
Oldindanview Tenveo TEVO-VL12U 4K PTZ kamerasi foydalanuvchi qo'llanmasi
Tenveo TEVO-VL12U 4K PTZ kamerasi uchun to'liq foydalanuvchi qo'llanmasi mahsulot tavsifi, texnik xususiyatlar, masofadan boshqarish pulti ishlashi, menyuni sozlash, tarmoq konfiguratsiyasi, nosozliklarni bartaraf etish va texnik xizmat ko'rsatishni o'z ichiga oladi.
Oldindanview Tenveo savdo-sotiqdan keyingi keng tarqalgan muammolar: muammolarni bartaraf etish bo'yicha qo'llanma va javoblar
Tenveo kameralari uchun keng tarqalgan sotishdan keyingi muammolar bo'yicha keng qamrovli qo'llanma, muammolarni bartaraf etish, dasturiy ta'minot, ulanish va OBS, NDI va boshqa dasturlardan foydalanishni qamrab oladi. PTZ boshqaruvi, video sifati va tarmoq muammolari uchun yechimlarni toping.
Oldindanview Tenveo AI avtomatik kuzatuv konferentsiya kamerasi foydalanuvchi qo'llanmasi
Tenveo AI avtomatik kuzatuv konferentsiya kamerasi uchun foydalanuvchi qo'llanmasi, uning xususiyatlari, spetsifikatsiyalari, sozlash va ishlashi haqida batafsil ma'lumot. Video va audio sozlamalari, PTZ boshqaruvlari, sunʼiy intellektni kuzatish va tarmoq konfiguratsiyasi haqidagi maʼlumotlarni oʻz ichiga oladi.
Oldindanview UHD video konferensiya kamerasi foydalanuvchi qo'llanmasi
Ushbu foydalanuvchi qo'llanmasida UHD video konferensiya kamerasi haqida batafsil ma'lumot, jumladan, mahsulot tavsifi, ishlash xususiyatlari, tezkor ishga tushirish qo'llanmasi, masofadan boshqarish funksiyalari, umumiy operatsiyalar, nosozliklarni bartaraf etish va texnik xizmat ko'rsatish xizmatlari keltirilgan. Unda kameraning texnik xususiyatlari, ulanish va o'rnatish protseduralari hamda interfeys ta'riflari batafsil bayon etilgan.
Oldindanview Tenveo Assistant foydalanuvchi qo'llanmasi: Videokonferensiya kameralari uchun dasturiy ta'minot xususiyatlari, o'rnatish va ishlatish
Tenveo Assistant dasturi uchun keng qamrovli foydalanuvchi qo'llanmasi, qurilma ulanishi, OTA dasturiy ta'minoti yangilanishlari, PTZ boshqaruvi va jonli video oldindan ko'rish kabi xususiyatlarni batafsil bayon qiladi.viewTenveo kameralari, masalan, konferensiya xonasi kameralari va video konferensiya tizimlari uchun o'rnatish bosqichlari va foydalanish bo'yicha ko'rsatmalarni o'z ichiga oladi.